Eligibility for Returns and Exchanges:
We're committed to ensuring your satisfaction at Genuine Auto Store. You can return or exchange items within 2 days of purchase, provided they remain unopened, with tags intact, and haven't been used, damaged, or installed.

Return Procedure:
Simply enclose a copy of your invoice, along with the reason for the return. You'll be responsible for the return shipping costs, using a traceable delivery method such as courier or registered post.

Non-refundable Charges:
Please note that delivery charges are non-refundable.

Refund Processing:
Expect your refund request to be processed within 3 days (excluding Sundays) once we receive and inspect the returned products.

Return Address:
Ship your returns to Genuine Auto Store at
House # 273, Street 10,
Amynabad Colony PIB, Karachi – Pakistan.
Phone: 03322304030

Contact Us:
For any further assistance regarding exchanges and returns, feel free to reach out to us at info@genuineautostore.com or call us at 03322304030.

Please keep in mind that Genuine Auto Store cannot be held responsible for any loss or damage during transit, transportation, or after application. Also, be aware that prices on our website may change, and we reserve the right to refuse orders without prior notice. All orders are confirmed after a verification WhatsApp message or text message with the customer.

Thank you for making Genuine Auto Store your choice for automotive needs. Drive confidently!